Records Clerk

Position involves clerical responsibilities following established procedures. Individual provides information on department services, handles department reports and telephone system, collects monies for payments due the department, and serves as a clerical assistant for the department.


Scheduled to work rotating shifts including days, swings, midnights, weekends, holidays and any special shift required. May be required to change days off for special events.

  • Serves as primary department receptionist for the public.
  • Provides initial public information on department services and refers in-person and telephone inquiries to appropriate employee.
  • Makes appropriate referral for community information and services.
  • Types correspondence, reports, and memorandums from dictated, typed or handwritten copy into the department data system.
  • Operates various machines including copiers, calculators and computer.
  • Assists with filing, copying, mailing and other limited tasks as assigned.
  • Monitors all monies received by and for the Police Department pertaining to the functions performed within the front office/records department. These include but are not limited to payments for copies of police reports, bike registration fees, dog licenses, background checks and fingerprint fees.
  • Performs a daily cash drawer balance procedure and, as needed, a transfer of funds to the City's Finance Department.
  • Follows the guidelines set forth on cash drawer procedures.
  • Prepares statistical reports as needed.
  • Ensures that records are accurate and maintained in accordance with police department procedures.
  • Uses City vehicle daily to deliver, distribute and collect reports and department mail.
  • Sorts and files various materials.
  • Sends and distributes departmental mail.
  • Distributes various forms and information to department employees.
  • Receives processes and may resolve some citizen inquiries and complaints, provides information to the public about policies and procedures.
  • Distributes copies of selected cases to appropriate divisions within the department, courts and attorneys.
  • Scans and attaches all paperwork for that case in the correct incident along with checking for any errors.
  • Processes applications for Peddler's permits, Dog Licenses, Background Checks, Bicycle Registrations, Burn Permits, Report Request, and other requests.
  • Performs proper redaction and dissemination of reports and other related documents to attorneys, law enforcement agencies, the general public, courts, and other government agencies according to established statues and department specific guidelines.
  • Performs other related duties as assigned.
Education and Experience:
  • High School Diploma or GED; and
  • One (1) year of experience in clerical field preferred;
  • Previous customer service experience.
Licenses or Certificates:
  • None
  • Required to pass a polygraph examination, background investigation and criminal justice clearance check.
  • Must be a minimum of 21 years of age.
  • Knowledge of computers and electronic data processing; general knowledge of modern office practices and procedures; some knowledge of accounting principles and practices.
  • Skill in operation of listed tools and equipment.
  • Skill in typing 40 wpm.
  • Skill in excellent customer service.
  • Ability to communicate effectively in person and by telephone with a wide range of people, sometimes under conflict situations.
  • Ability to follow standard office environment safety requirements.
  • Ability to maintain the strictest confidentiality regarding departmental documents, correspondence and reports.
  • Ability to have command of business English, spelling and mathematics.

While performing the duties of this job, the employee must exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. The following physical abilities are required: fingering, hearing, speaking, and talking.

The work requires decision making that could lead to major community or organizational consequences if this position fails to make the appropriate decision at the time.

  • Formal application, rating of education and experience; oral interview and reference check; job related tests may be required; successful completion of pre-employment drug screening, criminal background, polygraph examination.
  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
  • The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.


All applicants will go through the same hiring process.  See our Career Opportunities page for detailed information about employment with Page Police Department, or click on the tabs below to quickly access testing and application information:

1. Complete and submit application packet to the City of Page Human Resource Department.

  • Your application will be reviewed and the most qualified applicants will be invited to the testing process.

2. Attend Testing

  • If invited to the testing process, applicants must arrive with a photo ID or they will not be eligible.
  • Applicants must obtain a passing score on each step of the testing procedure to remain eligible in the hiring process. Should an applicant fail any portion they will be removed from consideration and will need to re-apply.

Written Exam - There is no law enforcement experience required for this exam and no study guides available. If you pass the written test you will take the physical agility test the same day.

Physical AgilityTest (Officers Only) - Applicants will be required to complete the Peace Officer Physical Aptitude Test (POPAT). POPAT is structured into a number of events that have specific scoring criteria. POPAT is based on a point score system and a minimum of 384 points is required to successfully complete the test. The total sum of all the events is considered for the final point score and the results will be converted to a pass/fail score. With the exception of the 500 yard run, each test may be administered twice, giving the applicant two opportunities to pass the test.

Events include:

  • 99 Yard Obstacle Course - run a 99 yard obstacle course consisting of several sharp turns, a number of curb height obstacles and a 34-inch high obstacle that must be vaulted
  • Body Drag - lift and drag a 165 pound dummy 32 feet
  • Chain-link Fence Climb - run five yards to a 6-foot chain link fence, climb over the fence and continue running another 25 yards
  • Solid Wall Climb - run five yards to a 6 foot solid wall, climb over the wall and continue running another 25 yards
  • 500 Yard Run - run 500
  • Oral Board - If you pass the written and physical tests, you will be for an Oral Board Interview. Oral Board interviews are normally scheduled the same day, so make sure you have an appropriate change of clothing.

3. Background Interview and Investigation

  • A thorough background investigation, as outlined by Arizona POST, shall be performed on each candidate.

4. Polygraph examination

5. Psychological exam

6. Conditional Job Offer

7. Medical examination/TB test

8. Drug screen

The hiring process may vary if determined necessary. Falsification, omission, misrepresentation or deception in any stage of the process will result in your immediate removal from consideration.

This process is very competitive and may take two to three months to complete. We only consider the most highly qualified applicants.

Note: Civilian employees are not required to complete the physical test. However, there may be additional testing requirements depending on the position.

Our goal is to ensure that each applicant is fairly treated and fully recognized for all relevant experience and training. Please assist us by carefully reading the following guidelines before filling out your application. You are encouraged to call Lt. Larry Jones at (928)645-4378 or the Human Resources Department at (928) 645-4231 if you need further assistance. The City of Page only accepts applications for open positions. Please note the closing date of the position for which you are applying. If there are positions for which you qualify, complete the City of Page Employment Application (Works best with Internet Explorer). Additionally, police department applicants must complete:

  • Arizona POST Statement of Personal History and Application for Certification and
  • Arizona POST Medical History Questionnaire

Your application is the first step toward employment with the City of Page. You should make certain that each answer is complete and easy to read. A separate application is required for each open position.

Your application introduces you to us. Therefore, you should provide detailed information about your experience and education. You may add additional pages if you wish. Do not let the application form limit you in your transmittal of information to us. You may, of course, attach a detailed resume to your application.

You should make certain that you clearly provide us with information about prior training, experience, and education in the areas indicated on the job description.

When applying for any job with the police department, either civilian or sworn, you must complete both City of Page and Arizona POST forms. If you are picking up the forms in person or requesting they be mailed to you, please make sure to state you are applying for a job with the police department in order to receive all the necessary paperwork. Applications may be obtained in four ways:

  • Online forms
    • City of Page Employment Application, may be completed online or downloaded (Works best with Internet Explorer).
    • Arizona POST Statement of Personal History and Application for Certification, download only
    • Arizona POST Medical History Questionnaire, download only
  • Visit the City of Page Human Resources page.
  • Pick up an employment application at the City Hall located at 697 Vista Avenue, Page, Arizona.
  • Request that an employment application form be sent to you via U.S. Mail by calling Human Resources at (928) 645-4231.